Refund policy

We are committed to providing the best customer service to all of our customers.

 

We are confident that you will fall in love with your customised EURI mattress, but if for any reason you are not satisfied, don't hesitate to get in touch with us at hello@euri.com.au.

 

A customer care consultant will contact you and may request further information or photos. They may also require the mattress to be returned for a physical inspection before determining whether or not the conditions for a warranty claim have been met.

 

Please visit our warranty information page for more details.